Privacy Policy

1. Who is responsible for your data

Explore Empakai Adventures and Safaris, BRELA business-name registration No. 714620, Mianzini near Kiranyi Primary School, Kiranyi Ward, Arusha District, Arusha Region, Tanzania. Email: molelerick03@gmail.com.

2. Information we may process

Depending on how you contact or book with us, this may include your name, phone number, email address, travel dates, group details, itinerary preferences, correspondence, payment/booking information and other information you choose to provide. Technical infrastructure providers may also process request data such as IP address, browser/device information, timestamps and security logs.

3. Website planner

The safari planner on this website runs in your browser. Your answers are not submitted to Explore Empakai by the website itself. When you press the button, your device prepares a WhatsApp link containing the text you entered. The information reaches us only if you proceed in WhatsApp and send the message.

4. Why we use personal information

• To respond to inquiries and prepare trip proposals.
• To communicate about itineraries, availability, bookings and travel arrangements.
• To perform or prepare a contract when you decide to book.
• To comply with legal, tax, accounting or regulatory obligations where applicable.
• To protect the website, communications and business from fraud, abuse or security incidents.

5. Legal bases

Depending on the situation, processing may be based on your consent, steps requested by you before entering a contract, performance of a contract, compliance with legal obligations, or legitimate business and security interests where permitted by applicable law.

6. Service providers and recipients

This site is currently hosted using Cloudflare infrastructure. If you choose WhatsApp, your communication is handled by WhatsApp/Meta under its own terms and privacy practices. Email communications may be processed by the relevant email service providers. Booking-related data may also be shared with accommodation, transport, park, guide or other travel service providers when necessary to arrange the itinerary you have requested.

7. International data transfers

Some technology or communication providers may process information outside Tanzania. Where personal data is transferred, we aim to use providers and arrangements that support appropriate safeguards required by applicable law.

8. Retention

Inquiry information is kept only as long as reasonably necessary to respond and follow up, unless it becomes part of a booking or must be retained for legal, tax, accounting, dispute-resolution or safety reasons. Booking records may be retained for the period required by applicable obligations.

9. Cookies and tracking

No analytics, advertising pixels or marketing trackers are intentionally installed in this website release. We do not intentionally set a marketing cookie. Hosting or security infrastructure may still process technical request data necessary to deliver and protect the site.

10. Your rights

Subject to applicable Tanzanian data-protection law, you may have rights to request access to your personal data, correction of inaccurate data, deletion or restriction in appropriate circumstances, withdrawal of consent where consent is relied upon, and to object to certain direct-marketing or other processing.

To exercise a right, email molelerick03@gmail.com and provide enough information for us to identify the relevant records.

11. Complaints

If you believe your personal data has been handled improperly, you can contact us first so we can address the issue. You may also have the right to lodge a complaint with Tanzania’s Personal Data Protection Commission (PDPC).

12. Third-party links

This website may link to WhatsApp, BRELA documents and other external services. Their privacy practices are governed by their own notices. Opening an external link leaves this website.

13. Changes to this notice

We may update this policy when the website, service providers or legal requirements change. The effective date at the top of this page will be updated accordingly.